ABOUT EMPRESS
Based in Sunderland, and covering the whole of the North East and Tyne & Wear, Empress Security provides bespoke security installations, service and maintenance solutions for a wide array of clients across the Residential, Commercial, Social housing, Care, Education & Special needs sectors.
Established in 2015 and with almost 40 years experience in the electrical industry, across many different disciplines, the Empress service engineer team are versatile, persistent and practical problem solvers, dedicated to delivering a professional service.
Whether you're looking for installation, service and maintenance or fault finding & repairs, from doors not opening or closing to locks not releasing, Empress Security guarantees you a professional, friendly service carried out by conscientious, fully trained, fully qualified and fully insured experts.
Core Values
Transparency
We believe in transparency and ensure that our clients are fully informed about our services and pricing. We provide clear and concise information, enabling our clients to make informed decisions about their security needs.
Innovation
We are committed to innovation and continuously strive to improve our services by adopting the latest technologies and industry best practices.
Accessibility
We are committed to providing accessible services to all our clients, regardless of their requirements. We ensure that our installations and maintenance services are accessible to everyone, including those with disabilities.
What Our Clients Say
“FANTASTIC WORKMANSHIP”
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“Absolute fantastic workmanship from these guys. Gary works to such high standards and is very easy to communicate and discuss his work with. Will be using him in the future. Thank you for all your work done.”
Dawn E Thompson
★★★★★
“HIGHLY RECOMMENDED”
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"Woodside Management have used Gary on several occasions and found him dependable and efficient every time. He is to be highly recommended"
Fred Huggins, Woodside Management
★★★★★
“COULDN'T BE HAPPIER”
“We couldn't be happier with the teams services. Gary was excellent to deal with from day one. Fantastic door access solution, never had an issue since it was installed and always happy to help"
Paul Bicker, Asset55
★★★★★
Proud to be fully trained and a certified installer for the following brands
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